In the event that you need to cancel your appointment, please be sure to give us a minimum of a 24-hour notice. We understand that accidents happen, people get sick and/or emergencies occur. We will do our best to accommodate these rare occasions with grace. We do record these occurrences as to prevent abuse of this policy. A credit card must be on file to book any appointments. In the event of a NO SHOW/ NO CALL , you will be charged 50% of the reserved service, starting at $25. All first-time guest appointments that are canceled with less than a 24-hour notice are subject to that cancellation fee. Moving/rescheduling appointments in less than 24 hours are considered cancellations.