I’ve been getting my haircut by Sara for a year or more now and she always does a wonderful job! I am so thankful to have found her. She always knows exactly what to do and she’s very efficient. I can’t say enough good things about her!

Megan you are amazing! I appreciate your knowledge regarding products and your professionalism in your craft. Your smile brightens my day!

Christa always does an awesome job. She is professional and courteous. I love the way she works with me to create a beautiful style that makes me look beautiful.

McKenzie always does a great job and is friendly and personable.

Loving my new cut. Megan did a great job. I appreciated her attention to detail.

Mackenzie was very easy to talk to. This was only a consultation but she listened to my concerns and discussed what she would do to get my hair back to the way I like it. We have a plan in place and I’m looking forward to her actually doing my hair!

For almost 50 years I’ve been searching for the perfect salon and have finally found it. Not only is the service impeccable but I’ve found the perfect gem, MacKenzie, who will forever now cut my hair! Exemplary Satisfaction Guaranteed!!!

My usual stylist Olivia was not available so I got to meet Meagan, who was awesome! She really listened and did a surperb job of fixing my hair catastrophe! I really have no idea why she is not classified as a master stylist, but her talents suit me perfectly. I will be requesting her again in the future.

Christa always does a great job on my curly wavy hair! She makes great suggestions for style and care.

Exceptional customer service, i.e.,Laura is personable, engaging, efficient, and competent. Linzi is an exceptional hairdresser with technical skills, efficiency, ans alwsys a good relatable family story. Sarah is my backup when Linzi is not available. If Linzi was not my full time person, then I would make Sarah my “go-to” hairdresser . The common thread is three good people.. Roy Cosse’

Staff are lovely, always helpful, and Olivia is the best

I love McKenzie! She is always accommodating when I explain what I would like her to do, even when I tell her something didn’t work before. She is a great listener when I express what I want. She is so positive and it is apparent that she loves her job! She is consistent and adaptable. I’m always so happy when I leave. She really is the best hair stylist I have had in a very long time!

Olivia was great and I have already scheduled my next appointment.

Great salon! They are fabulous with my 9 year old daughter!

I have been a customer for years. Always great service and a great experience!

Omg McKenzie is the best! Hands down the best my hair has ever looked! Ill definitely be using her again!

I had been looking for someone who had good scissor skills. I prefer my hair a little longer and styled, rather than the typical men style buzz cut using only razors. After 2 years and many barbers and stylists later, I found Linzi at factory salon at black horse, Linzi is fantastic!! Exactly what I was looking for and a great attitude to boot!

Sara ALWAYS does an exceptional job with color “touch ups” and haircuts. She is a special lady!!

Mackenzie asked all the right things how I wanted my hair! I appreciate her so much!

Staff is very welcoming and accommodating. I enjoy every visit.

I love Olivia! I always walk out of the salon feeling confident and beautiful. she is always friendly and kind

Best place to have my hair done and I love McKenzie

I’ve been using Olivia for over 10 years and she never disappoints. She has an artist’s eye for hair color and I am always so pleased with the beautiful, stylish haircuts she gives me. She’s very sweet and friendly and I feel so relaxed when I leave. When you get perfection every time, why go anywhere else!

Linzi was fantastic! I showed her a few pictures of the style I was looking for and she cut it just like I wanted.

Sara is the best no matter what you need. She cuts both my and my husband’s hair. He loves her! He’s an older man and very picky. He likes that he doesn’t look “peeled”. Just a great haircut. She has colored my hair and always does it perfectly When she cuts it, I always am pleased with the result. Never feel rushed. Just a really great place to go and Sara is the #1 stylist.

Victoria did a great job! I was very happy with my haircut and the service she provided.

VICTORIA HELPED ME WITH A LAST MINUTE YELLOW HAIR DISASTER THE DAY BEFORE A CLASS REUNION! She knew just what to do! So thankful for her kindness and expertise. But even before I met her, it was the lady who took my desperate phone call and took the time to go back and talk to the color specialist (Victoria) and then found a time to squeeze me in. So grateful to them!

I had a great experience at Factory Salon with Sara. She gave me one of the best men’s haircuts I’ve had in a long time. She really listened to what I wanted, paid attention to the details, and made sure the cut suited me perfectly. On top of that, she was friendly, professional, and easy to talk to, which made the whole appointment enjoyable. I’ll definitely be coming back to see Sara again—highly recommend her!

Anna and Megan are my hair technicians. They are highly skilled. My hair looks amazing! I have been a client for over 5 years now. I love the products they use. I trust their judgement.

I always enjoy my time at Factory Salon - everyone is so very nice and pleasant. ❤️❤️

always has good experience with christa. she is skilled and considerate ♥

Megan is so gentle, getting a shampoo and haircut is like a calming, relaxing head message. She always cuts my hair the way I ask her to and understands why I like my bangs piecey but shorter than most people, so the thin hairs don’t get stuck in the hinges of my glasses. I’ve been pleased with her work. I wish the salon still had the hairstyle books to peruse for ideas.

Great place and incredible stylist. Highly recommend.

Christa is amazing! Did just what I asked and so kind, polite, and respectful terrific stylist

Olivia did a great job with my hair today. She\'s always so positive and professional.